Frequently Asked Questions

The quickest way to get started is to submit a “Start Your FREE CONSULTATION” form on our website, and a member of our Classy Closets team will promptly respond to you. You can also call us at 866-642-7703 or visit the showroom nearest you.

Classy Closets designers have an average of 13 years of industry experience – 4 times the national average. All of our designers are trained extensively in closet and space design to help you better visualize your project and eliminate any confusion or misunderstandings. To learn more about our designers, visit your city Classy Closets Location Page.

Each Classy Closets location is individually owned and operated. We are not burdened with expensive franchise fees. We are also not locked into materials and styles determined by corporate franchises or national resellers. Our customers benefit from our flexibility and ability to quickly respond to the latest trends in style. The corporate office for Classy Closets USA is located in Chandler, Arizona.

There are many reasons why Classy Closets is a great company to work with, including:

• Classy Closets originated in Arizona in 1983. We are locally owned and operated, relying solely on our in-house professional employees for all your design, manufacturing, and installation needs. We are also licensed, bonded, and insured.
• We have an A+ rating and have been an Accredited Business with the Better Business Bureau since 1986.
• We have production facilities using state-of-the-art computerized equipment (saws, drills, and edgebanders).
• We offer two installation methods: wall-mounted systems and floor-based systems.
• Our products are truly customized. While other companies may assemble modular units together to fit within the customer's space, we build wall to wall. We are equipped to make final cuts on-site to ensure a solid fit and provide custom widths, heights, and depths.
• We provide a greater selection of materials:
• Material options: solid wood, plywood, high-pressure laminate, thermofused melamine.
• Finishes: Custom stain, paint, laminate, thermofused melamine, as well as textured melamine.
• Design options: both floor-based and off-floor units.
• Door styles: Wood raised panel, wood flat or slab, thermofoil raised panel, and flat laminate panel.
• Drawer box options: Wood dovetail and melamine box options in all sizes and shapes specifically designed for you.
• Drawer slide options: Soft-close full-extension, ball-bearing full-extension, roller full-extension, or ¾ extension.
• Color and stain: In-house wood stain to match any color, over 200 high-pressure laminate colors, and over 100 thermofused melamine wood grains and colors, including modern textured melamine.
• Hardware: European concealed hinges and hundreds of handle and knob options.
• Hanging rods: Steel chrome plated, oil-rubbed bronze, satin nickel, and more.
• We offer a limited lifetime guarantee.

Every project is unique and based on the specific space and needs of our customers. While it is difficult to provide realistic price estimates over the phone, we can give you a good price expectation after a short in-home consultation. We may also be able to give you a price estimate, depending on the complexity of the project, if you visit one of our showrooms. Our designers are most qualified to answer these questions. If you call in advance of your visit, we will make every attempt to have a designer available to meet with you.

Yes, Classy Closets is a direct manufacturer and has full control of the quality of our product from start to finish. Unlike many others in our industry, we do not source prefabricated parts from large producers thousands of miles away. By controlling our manufacturing, we have great flexibility in design and can react quickly should any adjustments be needed.

Classy Closets offers a wide range of materials that your closet can be made out of. We offer melamine, textured melamine, painted wood, and stained wood, as well as inset glass.

No! Entertainment centers are not out of style in 2025! Classy Closets can customize your media center to your personal taste, which never goes out of style!

A bed that folds up into the wall is known as a wall bed or a Murphy bed. These beds are designed to save space by being able to fold up vertically against the wall when not in use.

Wall beds and Murphy beds are the same thing! Murphy beds are a brand of wall beds.

Shelves can be easily adjusted. Follow the instructions below for the type of shelf you are moving. **Adjustable shelving on pins:** For closets, garage cabinets, and furniture shelves behind doors, simply remove the shelf by lifting one end about 2 inches. Then pull the shelf out, remove all four shelf pins, and re-insert them at the desired height. Replace the shelf. (Pliers may help in removing shelf pins.) **Fixed shelving:** Unlock the Knock Down (KD) fittings with a Phillips screwdriver from the bottom or underneath. Then, lightly tap underneath the shelf until it comes free of the fasteners and pull the shelf out.

Melamine and high-pressure laminate systems clean easily with a damp cloth and some glass cleaner or 409. To remove tough spots such as glue or ink, use a small amount of mineral spirits or Goo Gone. Do not use an abrasive cleaner on laminate products. Endust is a great cleaner for wood products. For more information, refer to our care instructions.

Yes, we do. Classy Closets uses over 95% pre-consumer recycled materials in its products. Our Green Line is a 100% “green” product that is harvested from sustainable forests and qualifies for LEED. Our Green Building Division is headed by an employee who is a LEED Accredited Professional.

Just contact us, and we are happy to help. Our customer service department can be reached via our online contact request form found on our website. Both phone calls and online submissions are promptly responded to.

We are fully committed to the quality of both our product and installation and offer a limited lifetime warranty on our materials and workmanship as long as you live in the home.